Terms & conditions of use

01Acceptance of terms

By using MNH IT Solutions and signing up as a client, you agree to be legally bound by these Terms and Conditions of Use, including any terms incorporated by reference. Please read these Terms and Conditions carefully — if you do not accept them, you may not use the MNH IT Solutions service.

By placing any order with MNH IT Solutions, you agree to all our terms, and it is your responsibility to read them. MNH IT Solutions may revise these Terms and Conditions at any time by updating this posting, so you should visit this page periodically to review them, as they are binding on you.

In these Terms and Conditions, all services provided by and related to MNH IT Solutions, and all text, images, photographs, user interface, "look" and "feel", data and other content included at our website from time to time (including the selection, coordination and arrangement of such content), are sometimes referred to as the "Web Site" and/or "Service".

You acknowledge and agree that MNH IT Solutions shall have the right — but not the obligation — in its sole discretion, to pre‑screen, refuse, or remove any project or user‑provided content that violates these Terms and Conditions or is otherwise objectionable, including content that is illegal, obscene, indecent, defamatory, incites religious, racial, or ethnic hatred, or violates the rights of others. Activity that appears in our sole judgment to violate the law will be brought to the attention of the proper authorities.

You acknowledge, consent, and agree that MNH IT Solutions may access, preserve, and disclose your account information and content if required to do so by law, or in a good‑faith belief that such access, preservation, or disclosure is reasonably necessary to:

• comply with legal process;
• enforce these Terms and Conditions;
• respond to claims that any content violates the rights of third parties;
• respond to your requests for customer service; or
• protect the rights, property, or personal safety of MNH IT Solutions, its users, and the public.

02MNH IT Solutions service generally

Description. MNH IT Solutions Service is an online service where individuals or entities that have signed up with MNH IT Solutions as clients (each, a "Client") can post specific assignments and project descriptions — including illustrative samples or other media (each, a "Creative Brief") — revise those Creative Briefs (each, a "Revision Brief"), and obtain responses (each, a "Response") to those Creative or Revision Briefs from design experts retained by MNH IT Solutions ("Members").

MNH IT Solutions will provide you, as the Client, the Service according to the package you have chosen. Your responses will be created iteratively through a drafting cycle of Creative Briefs, Revision Briefs, and Responses — ultimately resulting in a final Response conforming to your various Creative and Revision Briefs.

03Creative briefs & reviewing responses

You are solely responsible for preparing and posting detailed descriptions of each of your Creative Briefs to the Web Site, including providing samples illustrating your Creative Brief and any relevant deadlines. For each Response to a Creative Brief that you want to receive, a term sheet (a "Term Sheet") will be generated, containing and subject to the terms and conditions you have established.

MNH IT Solutions is under no obligation to review a Creative or Revision Brief or Term Sheet for any purpose, including accuracy, completeness of information, quality, or clarity, and may decide in its sole discretion to deny a Creative or Revision Brief or a Term Sheet.

When MNH IT Solutions provides you with a Response, you are responsible for reviewing it. If you fail to promptly inform MNH IT Solutions that the Response is not reasonably responsive to the related Term Sheet or Creative Brief, you will be deemed to have accepted the Response.

If you notify MNH IT Solutions that a Response is not reasonably responsive, you shall submit a Revision Brief containing information regarding the amendments to be made. MNH IT Solutions will then provide a subsequent Response conforming to the additional criteria you requested. MNH IT Solutions is not responsible for the content of Responses to the extent that such Responses are prepared to conform to your Creative or Revision Briefs.

04Revision cycles

Revision cycles generally consist of unlimited additional compositions that incorporate changes you request in a Revision Brief. The purpose of the revision process is to create Responses that move your project forward in the specific direction you have determined.

You may request significant changes in the first and second cycles, and the Responses generated might be quite different in nature from the original composition you selected. By the third revision request, your requests shall be modifications of the current composition only.

05Packages & client accounts

You may select from the following service packages:

• Logo Startup Design Package
• Logo Classic Design Package
• Logo Premium Design Package
• Logo Unlimited Design Package

When you register for the Service, you must pay via credit card or another payment method authorized by MNH IT Solutions. You will be charged for the package you have selected, along with any additional products or services you select as add‑ons.

If you pay by credit card, you will be required to provide a valid credit card number and billing address when registering as a Client. MNH IT Solutions will email you a receipt for the transactions in which you are involved.

Our fee policy for clients may change, and we may decide to impose additional fees at any time; however, such additional fees will not apply to projects submitted before MNH IT Solutions implements any such change.

06Registration, password & user identity

Your User Identity. When you register as a Client, you will create a user identity ("User Identity"), which will be your identity for purposes of interacting with other users through the Web Site. Your User Identity will include certain personal information, such as the industry in which you operate — however, your user name need not be your real name. You are responsible for ensuring that you are comfortable making such information available to other Web Site users.

Access numbers, passwords, and password access. You shall keep confidential, shall not disseminate, and shall use solely in accordance with these Terms and Conditions your User Identity, registration identification, and password for the Web Site.

You shall immediately notify MNH IT Solutions if you learn of or suspect: any loss or theft of your User Identity, registration identification, or password, or any unauthorized use of your registration identification, password, or of the Web Site. In the event of such loss, theft, or unauthorized use, MNH IT Solutions may impose on you, at its sole discretion, additional security obligations.

Security breaches and revision. If any unauthorized person obtains access to the Web Site as a result of any act or omission by you, you shall use your best efforts to ascertain the source and manner of acquisition and shall fully and promptly inform MNH IT Solutions. You shall otherwise cooperate and assist in any investigation relating to such unauthorized access.

07Ownership & rights to use

Creative and Response Briefs. Upon submission of a Creative or Response Brief or any other information or media provided by you in connection with your use of the Service (collectively, "Client Information"), MNH IT Solutions and its agents shall have all rights and licenses necessary to use such Client Information for the purpose of obtaining Responses and for archival purposes. Each Member to whom your project is made available has the right to review and display the relevant Term Sheet for purposes of preparing a Response.

Rights of MNH IT Solutions. Upon your submission of Client Information to the Service, you grant MNH IT Solutions a royalty‑free, perpetual, irrevocable, sub‑licensable, exclusive, worldwide right (including any moral rights) and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display (in whole or in part), and/or incorporate in other works — in any form, media, or technology now known or later developed — such Client Information, for the full term of any intellectual property rights that may exist in such Client Information, to the extent necessary to provide you with the Service and Responses.

08Nondisclosure & privacy

MNH IT Solutions intends to use commercially reasonable efforts to follow its privacy policy, which may be changed from time to time at MNH IT Solutions' sole discretion. Notwithstanding the foregoing, MNH IT Solutions cannot and does not assume any responsibility or liability for any information submitted to the Web Site, or for the use or misuse of any information submitted by you or any other person — including, without limitation, any information accessed by a hacker or by any other malicious means.

09Eligibility, access, use & conduct

Eligibility requirements. To register as a Client, you must be at least 18 years of age, agree to these Terms and Conditions and MNH IT Solutions' privacy policy, and complete the registration procedure. By registering as a Client, you represent and warrant that you meet these eligibility requirements, that the information you include as part of registration is complete and accurate, and — if registering on behalf of an entity — that you are authorized to bind that entity to these Terms and Conditions. MNH IT Solutions may accept or reject your registration in its sole discretion.

You agree not to attempt to decipher, decompile, disassemble, or reverse‑engineer any of the software comprising or in any way making up part of the Web Site.

Web Site security. You are prohibited from violating or attempting to violate the security of the Web Site, including, without limitation:

• Accessing data not intended for you, or logging into a server or account you are not authorized to access;
• Attempting to probe, scan, or test the vulnerability of a system or network, or to breach security or authentication measures without proper authorization;
• Attempting to interfere with service to any user, host, or network — including by submitting a virus, or overloading, "flooding", "spamming", "mail bombing", or "crashing" the Web Site;
• Sending unsolicited email to any user of the Web Site, including promotions and/or advertising of products or services; or
• Forging any TCP/IP packet header, or any part of the header information, in any email or posting generated in connection with the Service.

Violations of system or network security may result in civil or criminal liability. MNH IT Solutions will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

MNH IT Solutions reserves the right to review postings on the Web Site, to remove any postings, and to terminate your ability to communicate with, or post to, the Web Site at any time without notice, in its sole discretion. MNH IT Solutions will use commercially reasonable efforts not to disclose any information you communicate with or post to the Web Site, but reserves the right to disclose such information to the extent necessary to satisfy any applicable law, regulation, legal process, or governmental request, and the right to edit, refuse to post, or to remove any information or materials, in whole or in part.

Operation of Web Site. MNH IT Solutions shall not be responsible for any delays or interruptions of, or errors or omissions contained in, the Web Site, though it reserves the right — but is not required — to correct them. Although MNH IT Solutions intends to use commercially reasonable efforts to make the Web Site and Service accessible, it makes no representation, warranty, or covenant that the Web Site or Service will be available at all times or at any time.

Various circumstances may prevent or delay availability, including telecommunications and/or server problems. MNH IT Solutions may at any time discontinue the Web Site in whole or in part, may change or eliminate any transmission method, and may change transmission speeds or other signal characteristics. MNH IT Solutions shall not be responsible for any loss, cost, damage, or liability that may result from any of the circumstances, actions, or inactions described in this section.

10Communications

By using the MNH IT Solutions Service, you agree to receive — via email or otherwise — status notifications, a monthly newsletter, and carefully selected special offers and promotions for certain products and services that we believe could be of value to our clients. This is essential to maintaining the low cost of our services.

You are free to unsubscribe from any newsletters we send to you at any time. MNH IT Solutions may or may not use a third party to send email or otherwise contact you; however, your personal identifying information will never be disclosed or shared with another party in a manner inconsistent with MNH IT Solutions' privacy policy.

11Disclaimers, indemnification & limitations of liability

Responsibility for content. MNH IT Solutions shall not be responsible for any use that is or is not made of the Web Site or the Service. Without limiting the foregoing, MNH IT Solutions makes no representations, warranties, or covenants regarding — and does not guarantee — the truthfulness, accuracy, or reliability of any information or other material (including any Creative Brief, Term Sheets, Responses, or User Identity) communicated through or posted to the Service, whether by Members, Clients, MNH IT Solutions, or otherwise. Nor does MNH IT Solutions endorse any opinions expressed by any user of the Web Site.

MNH IT Solutions makes no representations, warranties, or covenants regarding the validity of the rights to Responses granted pursuant to these Terms and Conditions. You acknowledge that any reliance on information or other material — including any information related to a particular package, your project, Term Sheet, Response, or User Identity, communicated through the Service or posted to the Web Site — will be at your own risk.

You agree and acknowledge that you use each Response at your own risk, and that you are responsible for taking any actions you deem reasonable to determine whether your use of a Response will infringe any statutory or third‑party intellectual property, privacy, or publicity rights.